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Free gift wrapping, express shipping and extended return

Terms and conditions

Offer valid on qualifying in store and online purchases made from October 1, 2021- December 31, 2021 at participating Bang & Olufsen partner locations within the US & Canada and on Bang & Olufsen is offering customers an extended return right for the holiday time period whereby products purchased between October 1, 2021- December 31, 2021 may be returned up until January 31, 2022.

Products may be returned for a full refund if the product was purchased at full retail price and is received by a participating Bang & Olufsen store location no later than January 31, 2022. If the original purchase was made in combination with a discounted promotion, the amount returned to the customer will not be at full retail price, but will be prorated based on the discount level. Customers are solely liable for products being received within the deadline stipulated above.

The product(s) must be returned in an entirely undamaged condition and in its original packaging with a receipt. The customer will bear all costs and liability (including transportation related or liability for any damage caused to the product during transportation) from the date of purchase until the product is returned to a Bang & Olufsen store location.

The extended return right is only valid for the following products: Beosound 1, Beosound 2, Beosound Edge, Beoplay A9, Beosound Balance, Beosound Stage, Beosound Level, Beosound A1 2nd Gen, Beosound Explore, Beolit 20, Beoplay H95, Beoplay Portal, Beoplay HX, Beoplay E8 Sport, and Beoplay EQ. All Bang & Olufsen staged speakers and televisions are excluded from this offer.

When returning the product(s), it will be checked by the store staff or a representative. Once the product is checked and confirmed it is in perfect condition, the credit will be issued. Bang & Olufsen reserves all rights to change, in its sole discretion, the terms for offering the extended return right, including, without limitation, the time period and the products being subject to the terms of the extended return right. All products purchased on or after January 1, 2022 will be eligible for the standard 30 day return period.